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Announcing ISO 27001 Certification

Cube-i are excited to announce that Cube-i LTD has been awarded their ISO 27001:2017 certification.

ISO 27001:2017 is one of the most widely recognized and internationally accepted information security standards. It identifies requirements for a comprehensive Information Security Management System (ISMS) and defines how organisations should manage and handle information in a secure manner, including appropriate security controls.

In order to achieve the certification, Cube-i’s compliance was validated by an independent audit from the British Assessment Bureau, demonstrating an ongoing and systematic approach to managing and protecting company and customer data.

Being an event technology solutions company with cloud based and localised platforms for blue chip companies, managing and handling data is something that we take seriously and work at every day. The security team at Cube-i LTD comes to work each day with the goal of improving security for the processes, people and technology powering our services.

While this is big news, the ISO 27001:2017 certification is just the first step of our security compliance roadmap. We’ve got a lot planned for the future.

If you would like to talk to us about how to create an event app that protects all your event data, our sales team will be more than willing to help. You can call them on +44 1604 419780.

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How safe is your event app data? 4 Questions you need to ask

This week saw a first for the events app sector, the Conservative Party Conference app was breached, not only were names, addresses and phone numbers made public, you just needed a publicly available MP email address to log in as them on the app, giving you the ability to update and change that person personal information and even photo. Not only was the data about senior members of the conservative party, but also high-ranking officials in the police and armed forces. Several of them have already received nuisance phone call, and for security reasons, many will now have to change their phone number.

If you haven’t read about the story you can see the full details here, it certainly makes an interesting read; Sky News / BBC News

The main question is; who is responsible? Is it the person who uploaded the data and set the permissions, or is it down to the app provider who allowed the app to run in this format with the permissions in these settings? We won’t know this for some time, and it will come down to a decision from the ICO. With the possibility of fines of up to £20 million or 4% of turnover, whichever is higher, is that a chance you are willing to take with your next event app?

Cube-i dedicated team can help guide you through this complex world, ensuring the data is safe and at the same time giving you and your clients a great interactive experience.

At Cube-i, we always take a hands-on approach to every event we run. We believe there are four questions that you should be asking yourselves about any event app you want to create.

What data are you planning on hosting in the app and what data are you trying to capture?

The security you need for your app comes from what you are storing. Don’t just concentrate on what data you want to share; also think about what data you are trying to collect. If you are running an event about how to create strategy and policies for taking the company forward, do you want that information available to the public or online?

Have you got permission to share the data that you have collected about your delegates?

If you want to share contact information for all the delegates, do you have permission to share all of that information? GDPR is very clear on this if you don’t have their permission you can’t share their data.

What happens if the data gets out into public hands or there is a full hack?

Depending upon what type of app you use, your data can be at risk. You have to ask yourself, what would happen in the worst-case scenario. Does that high-risk data need to be in the app? If it does then final question is the most important.

What app best suits the data you are hosting and how do you want to protect it?

There are two type of app available for an event, online, where all the information is stored in the world wide web and offline, where is it stored locally and only available at your event.

Our iPad system, iConnect has explicitly been created for storing all the information at your event via a local, private secure Wi-Fi network, the only way a hacker could obtain access to the system would be to be at the event which is a lot safer than an online app that could be accessed for anywhere in the world.

If you want to give your delegates access to the app information at all times, then you will need to store the app online, the question becomes how do you want to protect your app? In our Involved app, each event is protected by a 6 digital pin, meaning there are 19.7 billion possible codes, more than secure enough to stop someone guessing it, but that pin code is only as secure as the people you give it to. We don't allow personalised event codes as they are simply too easy to guess. We've come across numerous events where the event code is the same as the Twitter hashtag.

Our iConnect Personal app, which is a web app which can be customised to your needs. You can directly send the link out to your delegates and get them to download it, and you can add a password to the app to protect it should anyone find the link, we can even send the link directly to your delegates with a unique password for each person.

Whatever the data you would like to store and collect at your event, we will work with you to ensure that your data is protected. Since the introduction of GDPR in May, we have been astounded by how many conference app out there that aren’t compliant and even fail at the first hurdle of having a tick box for compliance at login.

Cube-i are entirely GDPR compliant, all the data that we store is in an encrypted format and pseudonymized to ensure that even if there were a breach of the database, the data would still be safe.

If you would like to talk to us about how to create an event app that protects all your event data, our sales team will be more than willing to help. You can call them on +44 1604 419780.

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New feature announcement: Mic Roulette!

We are delighted to announce our new Q&A feature called 'Mic Roulette'.

Make your Q&A sessions completely unique by turning mobile devices into microphones.

Mic Roulette has been added to the Involved event app to give delegates a better opportunity to get their voices heard. Simply request the mic on your mobile device and get entered into the draw. Activate the spin wheel and see who gets chosen. Winner of the draw then uses their mobile device to ask the question, just like they would with a hand held microphone.

Mic Roulette is a brand new app feature for the events industry, and will create an unforgettable conference experience for all your delegates

if you have any questions, need a demo or would just like some advice on how to use Mic Roulette then get in touch with us today.

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Launch of our new parent Cube-i website

With so much going on at Cube-i we thought it was about time we kept you up to date with news about the lauch of our new parent website. It has been a busy year of launching new things at Cube-i, and we thought the parent website needed a refresh. We have full details of all the event app products we have to offer at the parent site so please feel free to head over to www.cube-i.co.uk to find out more.

Just let us know if you have any questions, need a demo or would just like some advice on how to get the most out of your event.

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5 tips on how to get the most out of your event app to have a successful event

1. Send the link out to your delegates to install two or three days before the meeting. This way you can start collecting questions before you have even set up, which in turns helps your presenters prepare for the event.

2. Introduce the app at the start of your event and get them used to use the app by running a warm-up question. This can be something associated to your event or something fun. We’ll be sharing some example introduction questions in the near future.

3. Ask regular questions throughout the day. Why not use a scene setting question during the introduction to each topic/presentation? Not only does this start your audience thinking about the topic they are about to hear about, it can also be used as a gauge to see how much knowledge the audience has about the topic.

4. Debates have always been an excellent feature of a meeting, you can involve the audience by getting them to share their view on the topic at the start of the presentation. By doing this on a sliding scale rating question, they can clearly indicate where their viewpoint sits between the two sides. You can then repeat the question at the end of the debate to see if the audience opinion has been swung.

5. Why not end your event with a feedback session? How many times have you had to go around the room collecting feedback forms in, then manually collating all the answers, trying to read people’s handwriting, tallying up the results and calculating the percentages. This is all automatic with Involved. Just put 5 minutes into your program at the end of the day to allow people to complete the form, if you do this you will significantly increase the amount of feedback you collect as you have made time for them to fill it in and aren’t asking them to fill it in during their free time.

Using an event app opens up many possibilities on how to shape your event. hit the link to create your own Involved event app account.

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Getby contacting us today

If you would like a quote, a demo or even just to ask our advice please call us on 01604 419780, or use the form below to send us your email address & phone number and we will contact you as soon as possible.

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